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Frequently asked questions

What you want to know.

28 answers across 7 sections. If your question isn't here, write to support@tkammies.studio.

The product

What is tkammies Studio?
A production-management workspace for filmmakers, DPs, producers, and small collectives. It combines the things most freelance crews currently stitch together from Notion, Google Sheets, Dropbox, WhatsApp, and Frame.io into a single tool: budgets, crew, shot lists, packing lists, call sheets, field notes, interviews, documents, and client review.
Who is it built for?
Working DPs, directors, producers, and small production collectives who already run shoots professionally and want one workspace instead of five. It is not built for corporate in-house video teams or for hobbyists. It works for solo operators and for collectives with a rotating crew.
What is the difference between Quick Tools and the Workspace?
Quick Tools (Packing List, Budget Calculator, Trip Log) work without creating a project — open the app, use the tool, done. The Workspace adds full project structure: pipelines, crews, budgets, call sheets, shot lists, documents, client review. Quick Tools are not a stripped-down version of the Workspace; they are a separate mode for the small jobs where opening a whole project is overkill.
Is it a web app, a native app, or both?
Both. The web version is a Progressive Web App that works in any modern browser and installs to the home screen. There is also a native iOS / iPadOS app. Both share the same workspace and stay in sync.

Pricing & collaborators

Why are collaborators free?
Because every other production tool charges per seat, and freelance crews rotate every project. If you bring a different gaffer, sound op, and editor to each shoot, per-seat pricing punishes you for working the way the industry actually works. We charge the workspace owner. Anyone they invite — crew, clients, editors — works free. We can do this because Cloudflare R2 has zero egress fees, so inviting your gaffer doesn't compound infrastructure cost for us.
Are there any limits on how many collaborators I can invite?
Invited collaborators always work free, regardless of tier — there's no per-collaborator charge. The actual limit is on the workspace-owner side: Free can be invited but can't invite their own; Pro, Team, and Custom are unlimited per project. Tiers differentiate primarily on storage, number of active projects, and team-only features (shared workspace, shared gear, shared pipelines, admin controls). All client-delivery and AI features ship in Pro and above.
What happens when I hit my active-project cap?
Mark a project as 'completed' or 'archived' — both immediately free a slot for a new active project. Project data (call sheets, shot lists, budgets, crew) is preserved either way. Archive is long-term parking; completed is for projects you've recently delivered and might still touch. Storage cap is separate: archived projects keep their media files unless you explicitly delete them. When you archive, the app asks whether to also delete the project's media files to free storage — that's your choice, not automatic.
When does paid billing start?
Public launch is targeted for June/July 2026. Closed-beta participants are not billed during the beta. Pricing shown on the site is indicative for launch.
Will there be a free tier at launch?
Yes — three different kinds of free. The Quick Tools (Packing List, Budget Calculator, Trip Log) stay permanently free with no account required. The Free Workspace tier is also permanent and includes 3 active projects, Documentary Mode (project shape + release forms), 1 active Retainer (recurring contract tracking — Pro raises this to 3, Team to 10), and the ability to be invited to other people's projects. Paid-tier features — call sheets, shot lists, PDF export, file storage, SendFiles, AI features (Whisper transcription, Claude generation) — require Pro or above. And every new signup gets 14 days of Pro free with no credit card, which auto-downgrades to Free if you don't pick a plan.
What's actually in Pro (€15) at launch?
Pro is the full solo product. The internal production toolkit (call sheets, shot lists, packing lists, budgets, crew, project files), the client-facing delivery layer (SendFiles outbound + inbound, passcode-gated client review, master-quality download), the AI layer on Documentary Mode (Whisper transcription, theme analysis), and AI features generally (50 ops/month for task / shot list / notes / gear-import generation). 10 active projects, 3 active retainers, 500 GB storage, unlimited free collaborators per project. (Documentary Mode itself, Release Forms, and a single Retainer are in Free — Pro adds the AI, the storage, and 2 more retainer slots on top.) The "two-tier solo" split (€10 / €22) we ran in earlier drafts caused too much post-purchase confusion — Pro users repeatedly hit paywalls on SendFiles or AI mid-shoot. So we collapsed it: one solo tier, the full product, €15.
Do you offer invoicing?
No. Invoicing is explicitly out of scope for legal complexity reasons (cross-jurisdictional VAT, e-invoicing standards like XRechnung / Peppol, etc.). Studio handles budgets and budget actuals. Export to CSV or Excel and feed it into Sevdesk, Lexoffice, Harvest, or whatever you already use.

Files & storage

How are large video files handled?
Day-to-day project attachments (documents, photos, small references) go to Supabase Storage with a 50 MB per-file cap. Larger files — master deliverables, full edits — use SendFiles (Pro and above), which uploads up to 50 GB per file directly to Cloudflare R2 via presigned PUT URLs. Client-review videos go to R2 plus Cloudflare Stream for adaptive-bitrate playback — your client can scrub a 30 GB cut before it has fully downloaded. SendFiles is built for finished deliverables, not for moving raw camera-original media off-card — for that, use a dedicated offload tool (Hedge, Silverstack, ShotPut Pro) and bring the masters into SendFiles once they're ready to share.
Where is my data stored?
Application data sits in Supabase Postgres in the EU (Frankfurt). File and video storage is on Cloudflare R2 / Stream with EU routing where supported. Transactional emails go through Brevo (France/EU). Error monitoring uses Sentry with IP truncation. Stripe Payments Europe Ltd. (Ireland) handles subscription billing post-launch — its parent group sits in the US. Optional AI features (OpenAI Whisper, Anthropic Claude) operate from the US/Ireland under EU-US Data Privacy Framework certifications and Standard Contractual Clauses; both are opt-in. Apple handles iOS App Store distribution and push notifications. Full subprocessor list with regions in our Privacy Policy.
Can I export my data?
Yes — three ways. (1) Per-project export: in any project menu, the owner can export the project as a structured JSON file bundled with its uploaded attachments. (2) Whole-account GDPR export: from your account settings, download all your data across every project as a single JSON file. (3) Re-import: an exported project can be re-imported into any tkammies Studio account, recreating it with all its tasks, crew, shot lists, budgets, call sheets, interviews and documents. Per-table CSV exports for budget data are on the roadmap. On account closure, data is soft-deleted for 30 days and removed from active backups within 60 days.
Which features work offline?
The web app is a Progressive Web App with a service worker, so a chunk of it works without connectivity. Available offline: viewing packing lists, shot lists, call sheets (read-only) for projects you opened while online, plus the Quick Tools (Packing List, Budget Calculator, Trip Log) for everything you created locally. Files pinned for offline (look for the cloud-with-arrow icon on a file row) are stored in IndexedDB and open without network. Editing existing data offline works for most fields and syncs when you reconnect. Requires connectivity: file uploads (need a presigned URL), client review playback (Cloudflare Stream), AI transcription (Whisper / Claude API), invite acceptance (auth flow), real-time collaboration. Designed for the on-set scenario where you have signal in the morning, lose it on location, and pick up again in the van.
I don't shoot Venice 2 — how do I get my own gear into the catalog?
Settings → Gear → Import. Drop in a .csv, .xlsx, .pdf, .docx, .txt or .md file — your insurance schedule, an inventory spreadsheet, an old packing list, whatever you already have — and AI parses it into catalog items you review before they save. CSV and Excel work directly. PDFs and Word docs are extracted to text first. There's also a paste-text box if you'd rather not upload. The demo presets (Venice 2, FX6, etc.) exist so you can poke around with realistic data; the import is how you actually load your own kit. Built for one-time setup — most people are loaded up in five minutes and only come back when they buy or sell something.

Client review

Do my clients need an account?
No. Send a link, optionally protected by a passcode. Clients open it in their browser, leave timestamped comments, approve cuts, or request changes. No sign-up, no app to install.
Can clients download the cut?
Optional, per share link. You decide whether the download button is visible.
How does pass-protected review work?
You set a passcode when you create the share link. The recipient enters it once; the browser remembers them via a cookie scoped to that single review URL. The passcode never appears in the URL itself, so it doesn't leak through referrer headers or share-link previews.

AI features

What AI features are there?
Documentary Mode adds optional Whisper-based transcription and theme analysis on uploaded interviews. Both are off by default and require an explicit per-submission confirmation before any audio leaves your workspace.
Is my content used to train AI models?
No. We use OpenAI and Anthropic with zero-retention API access. Submitted audio and prompts are not retained by them after the request completes and are not used for model training.
Can I turn AI features off entirely?
Yes, on multiple levels. AI features are off by default — each Whisper transcription or Claude generation requires an explicit user-initiated action. They’re tier-gated to Pro and above, so members on Free can’t trigger them at all. And team owners can toggle AI off for their entire team workspace under Settings → Team → [team name] → AI features; once off, members of that team can’t trigger AI from any project in the team, even if they’re personally on Pro.

Beta access

How do I get into the closed beta?
Join the waitlist. We invite in waves between now and the public launch. Earlier signup means an earlier wave.
What does the beta cost?
Nothing during the beta. Beta participants get a clear notice when paid billing begins and a window to decide before any charges.
Is the beta production-ready?
Beta participants run real shoots in it, but it is still under active development. Keep independent backups of any critical project data — the Privacy Policy and Terms spell out the no-warranty position in detail.

Support & contact

How do I report a bug or request a feature?
Email support@tkammies.studio. Beta participants also have an in-app feedback button.
Is there documentation?
A docs site is coming with public launch. During the beta, the in-app onboarding plus direct email is the support channel.
Where is the company based?
tkammies is a sole proprietorship operated by Timothée Kammies in Pfinztal, Baden-Württemberg, Germany. Full details in the Impressum.

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